Our Pledge to You
Our customer service teams are locally based and our 24/7 customer support is in the US – ready to help anytime!
If you are not completely satisfied with your Wave services within 30 days of your installation date, we will refund your first month of charges*.
You’ll know exactly what you are paying for and what to expect. We explain every item on your bill and make it easy to read. Click here for a detailed overview of your Wave bill.
Wave offers in-home service calls 7 days a week, so you can schedule the day that works best for you.
With Wave, you are never locked into a contract!
Personal service and putting you, the customer, first in everything we do.
We live by our customer pledge and we are proud of it!
*Money-Back Guarantee good for new product/services only and credited on a pro-rated basis up to the first 30 days. Wave customers must disconnect service and return all equipment in order to receive a refund on their first month of service.