Follow these simple steps to get started with your voice remote
Your Upgrade is Coming Soon!
A new look and better functionality is almost here. Select households can upgrade themselves. Simply go to the Apps menu and select Get New Experience.
You must have a remote control with a back button before you upgrade.
Can’t find what your looking for? Click here for all FAQs.
Do I have to activate my remote?+
Your voice remote should pair automatically with your TiVo box, but if it doesn’t please follow the instructions as outlined above.
Where did the ZOOM button go? That’s where I used to change aspect ratio.+
The ZOOM button is now the EXIT button on your remote. To change the aspect ratio, go to the Settings Menu or press the Info button while on a non-HD channel, scroll to the right to Change Panel Mode. You can now use the ZOOM functionality.
How do I get back to the last screen I was on?+
The Back button (located next to the left arrow) will take you to the previous screen. This also takes you back to My Shows if you press Back while playing a recording.
What kind of voice commands do I need to say into the remote?+
You can do a lot with the TiVo voice control:
- Tune to a channel: “Watch CBS”
- Browse for something specific. Start with “Show me Tom Hanks movies.” Then narrow your search: “From the 80’s. On Netflix”
- You can even ask for your favorite sports team: “When are the Seahawks playing?”
- Jump ahead or rewind while watching a recording: “Fast forward five minutes”
Are there limitations to what the Voice Remote can do?+
Yes. The voice control feature only works within the TiVo menus. It will not work within apps, such as On Demand, Netflix, Hulu, etc. However, if you use it to Search for titles/movies/actors/genre in the TiVo menu, once it finds the content you are looking for, it will show you all the Viewing Options, and should be 1-click to launch on TV, Create a OnePass, or play for On Demand, Netflix, Hulu, etc.
What is TiVo Home?+
TiVo Home is just a new name for TiVo Central. Pressing the main TiVo button twice, will take you to My Shows.
Can I still use my current TiVo remotes with the new experience?+
Yes, you can continue to use your current TiVo remotes to perform most standard functions available prior to the upgrade. To enjoy the new voice capabilities, a Voice Remote will need to be activated for each TV.
How can I receive additional Voice Remotes?+
Just fill out the information below and we’ll get additional remotes mailed out to you as soon as possible.
Tips & Tricks
Watch these quick videos to learn more.
Before & After
The new TiVo Experience takes your TV watching to the next level.
Didn’t find your answer here?
The voice command feature on the remote requires the new TiVo experience. Compatible TiVo equipment is required to receive the new TiVo experience and voice remote feature. Customer may be required to upgrade all existing TiVo boxes in their home to receive advanced TiVo features and voice remote. Internet service is required for TiVo service. Other restrictions may apply. © 2019 TiVo Corporation. All rights reserved. TiVo, and the TiVo logo, are registered trademarks of TiVo Corporation or its subsidiaries worldwide. ©2019 WaveDivision Holdings, LLC. All Rights Reserved