You have an option to obtain this Letter of Agency ("LOA") in a hardcopy.

You have the right to withdraw your consent to have the LOA provided in electronic form. If you do so, it may impact the ability to obtain your phone number from your current telephone provider in a timely manner. Your consent on the LOA authorizes Wave Broadband to act as your agent for purposes of ordering changes in telecommunications and related services on the numbers listed on the LOA and in any supplement thereto.

To withdraw your consent or to update the information needed to contact you, you may call Customer Service at 1-866-928-3123.. You may obtain a hardcopy of your LOA upon request by simply entering your email address into the form.

Thank you for choosing Wave Broadband for your telecommunications services. By completing this form below you authorize Wave Broadband to provide you with its local and/or long distance service. Your signature certifies that you have read and understand this letter of authorization, are at least 18 years of age, and have authority to make changes to the telephone numbers listed below.

By E-signing below, I authorize Wave Broadband to become my local and/or long distance service provider and act as my agent to effect this change by working with my previous service provider(s).

Grant of Agency Authority. This letter authorizes Wave Broadband to act as my agent for purposes of ordering changes in telecommunications and related service(s) on the numbers listed below and on any supplement to this Letter of Agency. This authorization includes, without limitation, changes to, the removal of, addition to, or rearrangement of the following services as marked and initialed:

(All fields marked * are mandatory)

Changes in Primary Telecommunications Carriers. This letter also authorizes Wave Broadband consistent with the above general authorization, election and FCC requirements, to act as my agent to: 1) change my Local Service to Wave Broadband for each of the telephone numbers listed below and any supplement (I understand that Wave Broadband may have different calling areas, rates and charges than my previous provider.); and 2) change the primary interexchange carrier for Long Distance service from my current service provider for each of the telephone numbers listed below and any supplement (I understand that only one interexchange carrier may be designated as my interstate or interLATA preferred interexchange carrier for any one telephone number.). If any jurisdiction allows for the selection of additional primary exchange carriers (e.g., for local, interstate or international calling), then Wave Broadband is hereby authorized to change my primary carrier for those services from my current service provider for each of the telephone numbers listed on this form or any supplement. Accordingly, I hereby revoke any previous selections with other providers inconsistent with this authorization regarding the telephone numbers listed below and on any supplement. I understand that there is no fee imposed by Wave Broadband to change my service, but such a fee may be imposed by another carrier if I choose to switch to that carrier. I understand that I may choose Wave Broadband for my IntraLATA toll or Long Distance or both.

Upon taking Wave Digital phone, your physical address is used for purposes of providing emergency service. Should you move the device from its original location and then attempt to call 9-1-1, the emergency call taker will receive the wrong address information. Upon request, Wave will provide a battery backup at no cost for power outages. In the case of a complete power loss, network outage, or slowdown beyond the reasonable control of Wave, E911 may be unavailable. You should inform any third parties, guests, or visitors of these emergency service limitations. Wave has no liability whatsoever with respect to 911 dialing on Wave’s digital phone service.

Releases. I hereby release any telecommunication provider relying on this letter from any and all liability for making pertinent information available to and following Wave Broadband's instructions with respect to release to Wave Broadband any customer proprietary network information as Wave Broadband may require in connection with its furnishing of services to me. Any telecommunication provider may deal directly with Wave Broadband on all matters pertaining to my telecommunications service and should follow Wave Broadband instructions with respect thereto. This authorization will remain in effect until modified or rescinded in writing by the undersigned.