It’s time for an internet equipment upgrade.

Over the past few years we have made significant investments and upgrades in our network to deliver our customers faster internet speeds, more reliable service, and the best possible online experience. In order to make the most of these improvements, the internet equipment in your home needs to keep up.

It’s free. Get a free equipment upgrade now to get the best Wave service.

Updated internet equipment will improve your everyday experience online:

  • Take full advantage of your internet speed
  • Improved equipment reliability
  • Added security with the latest firmware

It’s easy. Just choose how you would like to get your new internet equipment.

1. Visit your local store and pick up your new internet equipment in person.
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2. Order online to receive a modem self-install kit by mail.
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3. Call us at 1-866-928-3123 to order a modem self-install kit or to schedule a professional installation.

Please don’t delay! Upgrading your equipment is easy, free and may make a big difference in your online experience. Take action today to ensure continued support and uninterrupted service.

How to install your new modem

If you’re ready to install your new modem? Follow the simple step-by-step instructions below.

If you need further assistance please call our Technical Support team at 1-866-928-3123.