Wave TV is going digital -
Get your equipment now
We are in the process of upgrading our network to enhance the quality and security of digital video signals, create network space for future product enhancements, and improve performance and reliability of all the services Wave provides.
This digital upgrade requires equipment. If you already have Wave equipment on your TV’s, you’re all set. If you don’t have equipment on all of your TV’s, you will need it. Here three easy ways to get ready to go digital:
It’s important to know that you will not receive your channels without digital equipment – make sure you can keep viewing your channels now!
When will my area be upgraded?
Each area will be upgraded at different times. Check your mailbox for details about your specific upgrade date and watch TV for commercials letting your know the upgrade is coming soon.
Will my channel line up change?
Please take a moment to consider what channel tiers you subscribe to. As part of this upgrade, all channels on our Local TV and Expanded Content channel tiers will require Wave digital equipment and a valid subscription to that service level. View channels for your area any time at our Channel Line-up Page.
What equipment is right for me?
We have a wide range of digital equipment options so we are sure to have the right fit for every room in your home. If you are interested in advanced features like Wave On Demand or streaming services like Netflix and Hulu, call us at 1-855-971-1245 and we will help find what works best for you.
How to install your universal converter
It’s easy to install your universal converter. Simply follow the instructions included with your self-installation kit, reference the
self-install instructions here or click on the video below for a step-by-step demonstration.
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How to activate your universal converter
To activate your universal converter, Follow the instructions below or click on the video above for a step-by-step demonstration.
- Call 1-866-928-3123 from the telephone number associated with your Wave account
- Say “Main Menu”
- Say “Technical Support”
- Say “TV”
- Say “Yes” to the request to send a signal to your equipment
How to connect your universal converter remote control to your TV
Visit one of our events in a area near you to learn more
Bellingham
Location: Wave office in Bellingham
Address: 805 West Orchard Drive, Ste. 8, Bellingham, WA 98226
Dates: 10/16-17 and 10/23-24
Hours: 10am-4pm
Concrete
Location: Grandy Creek Grocery
Address: 39952 Hwy 20, Concrete, WA 98237
Dates: 10/16-17 and 10/23-24
Hours: 10am-4pm
Whidbey
Location: Oak Harbor Chamber of Commerce
Address: 32630 WA SR-20, Oak Harbor, WA 98277
Dates: Dates: 10/16-17 and 10/23-24
Hours:October 16: 9AM – 2PM
October 17: 9AM – 2PM
October 23: 9AM – 12PM; 1:30 – 3:00
October 24: 9AM – 2PM